Return & Refund Policy

Returns
We have a 30 day return policy. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first re-check your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often a processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at hi@halihalidesign.com

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@halihalidesign.com and send your item to: 2207 Harmon St. Savannah, GA 31401, United States.

Shipping
To return your product, please mail it to: 2207 Harmon St. Savannah, GA 31401, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.